Dream Host is a good choice for more tech savvy users who already have some skills in building websites. It can be a viable solution for people looking for multiple hosting options and who do not need a lot of support or hand holding. Likely customers include business owners and bloggers. Dream Host offers a whole host of features to satisfy most people’s personal and business related web hosting needs. However, those who have little experience in building or maintaining a website may find Dream Host a little intimidating. It is best suited to those who have prior knowledge of building websites and who will appreciate the company’s flexible packages. This product is most widely used in Canada and the United States, and in New Zealand and Australia.
Dream Host offers shared web hosting plans at a reasonable price and the price gets even lower for those committing to a year. This plan offers unlimited disk storage space, email and monthly data transfers and domains. The first .com, .net, .info or .org domain is free, but users will have to pay the registration fee for additional domains. The fact that the company offers unlimited domains makes Dream Host an attractive option.
Dream Hosts Linux-based VPS web hosting plans are suitable for businesses requiring more power or who are expecting higher volumes of traffic. These plans offer unlimited email, monthly data transfers and storage, but the base memory is quite low with the cheapest plan offering just 300 MB of RAM.
This company’s dedicated server options are similar to those offered by other competing web hosting services as they provide 1 TB of storage and can configure the service with up to 16 GB of RAM. However, users also get unlimited data transfers every month. On the downside, Dream Host does not have offer Windows-based dedicated servers and those wishing to build a website using Microsoft’s operating system as the foundation may need to look elsewhere.
One of the most unique features of Dream Host is that it offers a 100% uptime guarantee right across all its hosting plans. This is clearly stated in the terms of service and failure to provide this will result in users being compensated. If the service is unavailable, users receive a Dream Host Credit that is equal to one day of service for one hour of downtime, with the credit being capped at 10% of the next prepaid renewal fee. The company considers a user’s downtime to start when a support ticket is opened and this guarantee does make it very attractive for those looking for a reliable host.
Dream Host also offers another feature that is a 97 day money back guarantee, which is a little different from the standard 30, 45 day or 60 day guarantee. Not surprisingly, there are some caveats that are applied to this guarantee. It is only available for accounts that have been purchased through a credit card and refunds are only available for shared hosting. Even so, it is a good way for Dream Host to stand out from its competitors and it does show a high degree of confidence in its products. When combined with the uptime guarantee, Dream Host does carry some of the best customer assurances in this market.
Dream Press 2 is able to manage WordPress sites on virtual private servers. It can dynamically scale WordPress site resources so there is no need for users to be concerned that their website will outgrow the resources available. This enables users to concentrate on building and maintaining a WordPress website while Dream Host will back up the files and will handle all the updates.
Dream Host offers a range of shared hosting plans as well as managed WordPress hosting, dedicated servers, VPS and cloud services. Users get one free domain name for life whereas most companies will only offer a free domain for a year. Users benefit from unlimited storage and bandwidth provided they adhere to the terms of service. They can also have as many domains as they want attached to their account and they can create as many email addresses as they like, although those found using these email addresses for spamming will soon be shut down. Dream Host’s cloud storage is Dream Objects and can be used to backup personal files and comes with a free 30 day trial.
Dream Host doesn’t offer telephone support as a standard. This is only available for an extra fee. It does offer email or ticket support, or chat support which may not be enough for some users. It has no cPanel or Plesk, but instead has proprietary web-based control panel. There is no option for a reseller account. Although building a website is straightforward for those with a little experience, it’s not possible to get started straight away as users have to wait for an email from Dream Host confirming their account has been set up. This can delay the process by several hours.
Dream Host is one of the most popular and well-known web hosting companies and its guarantees make it somewhat different from the rest of the crowd. The fact that the company feels able to offer a 100% uptime guarantee as well as its 97 day money back guarantee shows it is confident in its product. Apart from that, the plans offered are quite straightforward and are pretty standard.
People who have previously used cPanel or Plesk may not particularly like Dream Hosts web-based control panel. Unfortunately some reviewers have found the panel is difficult to navigate and is far from being intuitive. This may not be the best company for people who lack experience or who are complete beginners and who could do with a greater level of support.
The fact that Dream Host doesn’t offer phone support could put off some potential users, but it does offer chat support. However, people who are comfortable using their own tools to build their website and who have the experience should consider Dream Host. It offers extensive tools and security options, as well as unlimited bandwidth and storage, domains and email.